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FairFX Currency Card

  • What is the FairFX Currency Card?

  • How can I check my PIN on the FairFX Currency Card?

  • What should I do when I receive my card?

  • Can I move or exchange currency between the balances?

  • Can I spend in a currency which is not one of the 15?

  • How can I add money to a Linked Card?

  • What are the 15 currencies I can hold on my FairFX Currency Card?

  • How do I activate a Linked Card?

  • I had money on old FairFX cards that I want on a new Currency Card

  • Will my PIN be the same as my old FairFX Card if I get a new Currency Card?

  • Can you reactivate my old FairFX Everywhere, Euro or US Dollar card?

  • Everywhere, Euro and Dollar cards closed on Monday 26th

  • My money was moved to my account balance, can I have it refunded?

  • I have an Equals Go card, what should I do?

  • Can I order the new Currency Card if I'm abroad?

  • My Euro, Dollar or Everywhere card is closed, where is my money?

  • Why am I offered two cards with different ATM fees?

  • I need to use my old FairFX card to make a payment now

  • What if I don't have enough money in the right wallet for my purchase?

  • Do you have apps?

  • Where can I use my FairFX Currency Card?

  • How long does the card take to arrive?

  • Checking your card balance

  • Is the money on my FairFX Currency Card protected?

  • Can I use my card for deposits?

  • How to change your name

  • Checking your balance at an ATM

  • I think my card is lost/stolen

  • Why are some transactions pending?

  • My card order has failed, what should I do next?

  • Do I need to live in the UK?

  • What is the minimum age for ordering a FairFX Currency Card?

  • Where shouldn’t I use my card?

  • Are there any restrictions to using contactless?

  • I think there are fraudluent transactions on my card

  • Can I use my FairFX card online?

  • My PIN doesn't work

  • Can I take cash out in the United Kingdom?

  • What are the FairFX Currency Card costs?

  • Can I use your card in Cuba?

  • Do you support Apple Pay?

  • Do you offer a visa card?

  • Is your card classed as a credit card?

  • Do I need a good credit history to apply for the card?

  • Can someone else top up my FairFX Currency Card?

  • Can I have Family and Friends cards with the new Currency Card?

  • How can I see my cashback rewards?

  • How do Linked Cards work?

  • Why can't I top up my Linked Card on the website?

  • I'm having difficulty managing Linked Cards on the app

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    © 2007-2020, FairFX Plc. Registered in England and Wales: 05539698
    FairFX PLC is authorised and regulated by the Financial Conduct Authority to provide payment services (FCA No. 488396). Cards beginning 5392 and 5339 are issued by Valitor Limited pursuant to Mastercard International Inc. Valitor is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900688). Cards beginning 5195, 5313, 5223 and 5116 are issued by Wirecard Card Solutions Ltd ("WDCS") pursuant to license by Mastercard International Inc. WDCS is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900051). Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. FairFX PLC, a company registered in England & Wales (No. 05539698) with registered Office at 3rd Floor, Vintners' Place, 68 Upper Thames St, London, EC4V 3BJ.  For full conditions of use refer to fairfx.com/terms-and-conditions