You'll soon be able to move any money in your account to a new FairFX Currency Card if you need to order a new card and move the money across before then, please get in touch.

Alternatively, we can refund this to your bank account. Please sign in to your account and use the live chat function at the bottom right of the page to request a refund. We're open from 9.00am to 5.00pm. You will need your bank account number and sort code to hand.