FAQs

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Do you have apps?

Modified on: Wed, 30 Dec, 2020 at 10:21 AM

Yes, you can top up, exchange, check your balance, pause your card and get your PIN on our apps. We have apps available for Android and iOS.

Linked cards must be managed via the app.

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© 2007-2020, FairFX Plc. Registered in England and Wales: 05539698
FairFX PLC is authorised and regulated by the Financial Conduct Authority to provide payment services (FCA No. 488396). Cards beginning 5392 and 5339 are issued by Valitor Limited pursuant to Mastercard International Inc. Valitor is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900688). Cards beginning 5195, 5313, 5223 and 5116 are issued by Wirecard Card Solutions Ltd ("WDCS") pursuant to license by Mastercard International Inc. WDCS is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900051). Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. FairFX PLC, a company registered in England & Wales (No. 05539698) with registered Office at 3rd Floor, Vintners' Place, 68 Upper Thames St, London, EC4V 3BJ. For full conditions of use refer to fairfx.com/terms-and-conditions