Fee TypeCost

Card order fee

Free
Replacement card
Free for the first replacement card, £6 for subsequent ones
Card renewal
Free
Card load fees
Free
PIN change

Free

Monthly management fee
Free
Expired card administration fee

£2.00 per month or currency equivalent on expired cards with leftover balances.

Point of sale
FREE when in one of 15 currencies with a balance.
UK ATM fee
£1.00 (taken from your Sterling balance, if you do not have enough to cover this in your Sterling balance is will be taken from other balances via wallet alignment)
International ATM fee
£1.00 (taken from your Sterling balance as above)
Out of currency fee
1.75% of the value of the transaction when spending outside 15 currencies.
Refund Fee
£5.00
Over the counter cash withdrawal
£2.00 flat fee + 3.75% of the transaction amount.




Business and personal use


If you have expressed that your card will be used for business and personal spending when you ordered it, then you will have been issued with a card number that begins with 5339. If your card number begins with 5339, there will be the following differences to the fees above:


Fee TypeCost

UK ATM fee

£0.50
International ATM fee
£0.50


All other fees and the way the card functions are the same as the card for personal only use.


Please click here for more information on why you can choose between two types of cards.