FairFX EUR, GBP or Everywhere Card

FairFX EUR, GBP or Everywhere Card

Can I use my FairFX card online?
Yes, you can use your FairFX card for point of sale transactions and this includes online transactions you just need to advise that the card is a MasterCard.
Fri, 29 Nov, 2019 at 2:16 PM
Is the FairFX card contactless?
In August 2019 we began bringing out contactless EUR and USD cards. If your card has the contactless symbol  you will be able to use your card with any cont...
Fri, 29 Nov, 2019 at 2:18 PM
How do I order a replacement card?
Replacement cards will be sent out automatically if you have enough funds to cover the cost for a lost or stolen card. There is a £5.99, €9.00 or $12.00 rep...
Fri, 29 Nov, 2019 at 2:18 PM
I have been charged by an ATM as well as the FairFX ATM fee
FairFX will only impose the ATM fees which we state. These are €1.50 for the Euro card, $2.00 for the Dollar card and £1.00 + 1.4% for our Everywhere card. ...
Fri, 29 Nov, 2019 at 2:19 PM
My card is not showing on my account.
If you have logged into your account and your card is not present please email enquiries@fairfx.com and someone will check this for you.
Fri, 29 Nov, 2019 at 2:22 PM
Can I take cash out in the United Kingdom?
Yes, all of our cards work in the UK but the ATM fee will still apply along with the out of currency fee.
Fri, 29 Nov, 2019 at 2:23 PM
What is the card management fee?
We have an administration fee of £2/$3/€2.50 per month for expired cards with balances. The fee is taken from the balance of the expired card each month unt...
Fri, 29 Nov, 2019 at 2:23 PM
Can I get additional cards?
Each FairFX customer is allowed to apply for up to 5 cards (any combination of Everywhere, Euros or USD), each card is to be treated completely separately f...
Fri, 29 Nov, 2019 at 2:26 PM
Is FairFX regulated?
When monies are loaded on to FairFX prepaid cards, these funds are deposited at Wirecard Card Solutions Limited (WDCS) on behalf of our customers. The funds...
Fri, 29 Nov, 2019 at 2:27 PM
I do not recognise a transaction on my statement, what should I do?
If you have a statement query or have seen fraud on your card, please email our customer services team on help@fairfx.com. We can then discuss any suspiciou...
Fri, 29 Nov, 2019 at 2:27 PM