Firstly, the security of our customers’ funds is of the utmost importance to us and your money is absolutely safe. Your funds are securely held in safeguarded accounts by Barclays Bank Plc as per the FCA regulations.

You may have received an email about some changes to our service. Rest assured, all of these improvements that you will start to see over the coming weeks are to make your experience of using FairFX better than ever. 

As part of these improvements we are launching a brand new multi-currency card and closing our existing cards - the Everywhere, Euro and Dollar Cards. You will be contacted soon about a free upgrade to this new card when you will be able to move across any remaining funds but, until then, can continue to use your existing cards as normal.