We are fortunate in being able to operate the majority of our services with no interruption. Our staff are all able to work remotely in a secure way and so we can continue to provide the same, customer-focused service that you know us for.
For the safety of our customers and staff we have temporarily closed our cash service and our physical branches in central London. This means that for the time being you will be unable to purchase travel cash from us, sell it back to us or perform any transactions with us in branch. We’ll be reopening our branches and cash service as soon as we are safely able to.
Services that help
- Use our Everywhere Card free in shops in the UK. You can also earn 3.5% cashback at many retailers including Sainsbury's ad Boots.
- Send money to loved ones abroad quickly using our International Payment service.
- Use a Family and Friends Card to share money. Many people are coming together to make sure that those who can't leave their homes right now can get essential items. If you're shopping for someone else, or if someone else if helping you, you can give them a family and friends card to pay for the shop.
Please get in touch if you have any questions, we’re here to help.