FAQs - If you registered on or after 24/08/23, please click here to use the new FAQS.

How can we help?

How do I change my email address or other details?

Modified on: Fri, 26 May, 2023 at 11:41 AM

Please get in touch via email at help@fairfx.com and we can arrange a call to update your details.

Alternatively, if you are still able to login to your account using your previous email address you can access our live chat once signed into your account and we can update this for you.

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FairFX is a trading style of Equals Money PLC (Registered in England & Wales No. 05539698). Registered Office: 3rd Floor, Vintners’ Place, 68 Upper Thames St, London, EC4V 3BJ. Equals Money PLC is authorised and regulated by the Financial Conduct Authority to provide payment services (FCA No. 488396). The FairFX Currency Card is issued by Valitor Limited pursuant to licence by Mastercard International Inc. Valitor Limited is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (FCA No. 900688). Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.